Get in touch with our team
Whether you have questions about our verification services, need assistance with an existing request, or want to discuss specific screening requirements, we're here to help.
Contact information
Our verification team is available to answer questions about our services, discuss your specific screening needs, and provide support throughout the verification process.
Office address
42 Wellington Square
Cheltenham
Gloucestershire
GL50 1HN
United Kingdom
Business hours
Monday to Friday: 9:00 AM - 5:30 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
How to reach us
For verification service requests, the quickest way to begin is through our online form. This allows you to select the specific services you need and provide initial details about your requirements.
If you have questions before requesting a service, or need to discuss a specific situation, you can email us directly. We aim to respond to all enquiries within one business day.
For existing verification requests, please include your reference number in any correspondence so we can quickly locate your case and provide accurate updates.
Request verification serviceCommon questions
What information do I need to provide?
You'll need the applicant's full name, contact details, and their consent to conduct the verification checks. We'll guide you through collecting any additional information specific to the services you've selected.
How long does verification take?
Most verifications are completed within three to five business days from the point we receive all necessary documentation and authorization. Complex cases or hard-to-reach references may take slightly longer.
Can I request urgent screening?
Contact us directly to discuss urgent requests. While we cannot guarantee specific turnaround times due to the nature of third-party verification, we'll do our best to prioritize time-sensitive cases where possible.
Visit our office
Our Cheltenham office is located in the town center, easily accessible by public transport and with nearby parking facilities. While we primarily work with clients remotely, you're welcome to arrange a meeting to discuss your verification needs in person.
Please contact us in advance to schedule an appointment, as our team members are often engaged in verification work and may not be immediately available for walk-in consultations.
Ready to start screening?
The fastest way to begin a verification is through our online request form. Select your required services, provide your contact details, and we'll be in touch within one business day to proceed.
Request verification now