Privacy Policy

Introduction

This privacy policy explains how violet-breeze.site collects, uses, and protects personal information when you use our tenant verification services. We are committed to protecting your privacy and handling your data in accordance with UK data protection laws.

Information We Collect

We collect and process the following types of information:

• Contact information including names and email addresses of clients requesting verification services
• Property addresses and tenancy details relevant to verification requests
• Tenant applicant information including names, contact details, employment history, income details, and previous addresses
• Documentation submitted for verification purposes such as payslips, bank statements, references, and identification documents
• Information obtained from third parties during verification including employer confirmations, landlord references, and credit reports
• Website usage information including IP addresses, browser types, and pages visited

How We Use Your Information

We use collected information for the following purposes:

• To provide requested verification services and compile verification reports
• To contact references, employers, and previous landlords as part of the verification process
• To communicate with clients regarding service requests and deliver completed reports
• To maintain records of verification services provided
• To comply with legal obligations and respond to lawful requests from authorities
• To improve our services and website functionality

Legal Basis for Processing

We process personal data on the following legal grounds:

• Consent: Tenant applicants provide explicit consent for verification checks to be conducted
• Contract: Processing is necessary to fulfill our service agreement with clients
• Legitimate interests: We have a legitimate interest in conducting business operations and maintaining service records
• Legal obligations: Certain data retention and processing is required by law

Data Sharing and Disclosure

We share personal information only in the following circumstances:

• With clients who have requested verification services, as part of delivering verification reports
• With third parties contacted during verification such as employers, references, and credit agencies
• With professional advisors including legal counsel and accountants when necessary
• When required by law or in response to valid legal requests
• To protect our rights, property, or safety, or that of others

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted communications, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Verification records are typically retained for six years from the date of service completion, after which they are securely deleted unless longer retention is required by law.

Your Rights

Under UK data protection law, you have the following rights:

• Right to access: You can request copies of your personal information
• Right to rectification: You can request correction of inaccurate or incomplete information
• Right to erasure: You can request deletion of your personal information in certain circumstances
• Right to restrict processing: You can request limitation of how we use your information
• Right to data portability: You can request transfer of your information to another organization
• Right to object: You can object to certain types of processing
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to requests within one month.

Cookies

Our website uses cookies to enhance user experience and analyze site usage. For detailed information about our cookie practices, please see our Cookies Policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Address: 42 Wellington Square, Cheltenham, Gloucestershire, GL50 1HN, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.